I had a wonderful experience with this florist and the level of attention they offer is above and beyond the call of duty. I was online shopping, selected Pure Seed as they have a lovely selection, pre-ordered something for my wife for the following Monday. A lady named Julie called to let me know Mon was a holiday (I work in China) and after some negotiation, decided that it'd be great to send the flowers that very same day! It was past noon when she called, I needed the flowers delivered by 3pm if it had to be that day. The promise was kept, I am one happy customer and I have a happy wife - all is bliss :) Thank you Julie, I promise I'll be back every year!