Thank you so much for taking the extra efforts to help us locate the hospital ward and room when the information provided is limited, and delivering the bouquet before the end of the day, despite the late notice.  The recipient who was scheduled to have a major operation the following day, was very surprised and touched to receive the beautiful bouquet.  It brought her some relief and smile amidst all the pain she's been suffering.Our heartfelt thanks to your team for making it happened.