I had an issue with an order (for mother's day). I wrote to them on Saturday, really not expecting any response till Monday or earliest Sunday morning. Imagine my surprise when less than an hour later, they called to resolve the issue and emailed me to confirm the issue has been clarified.It is very heartwarming to know that a daughter's mother's day gift from "across the oceans" arrive and is taken care of with such attention to ensure her mother's gift will represent the love, joy and gratitude the daughter has for her mother.Thank you PURE SEED.